Privacy Policy

Effective Date: March 21, 2026

Information We Collect

V Auto Care ("we," "us," or "our") collects personal information only when you voluntarily provide it through this website. The types of information we may collect include:

• Your name, phone number, and email address when you submit a contact or service request form
• Your vehicle information and service description as provided in contact forms
• Website usage data collected automatically by Google Analytics (see below)

We do not collect payment information through this website. All payments are handled in person at our locations.

How We Use Your Information

Information you submit through our contact form is used solely to:

• Respond to your service inquiry or request
• Schedule or confirm appointments
• Contact you regarding your vehicle service

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Third-Party Services

This website uses the following third-party services that may process data on your behalf:

• FormSubmit (formsubmit.co) — Processes contact form submissions and routes them to our email. Your form data passes through FormSubmit's servers. Review their privacy policy at formsubmit.co.
• Google Analytics 4 — Collects anonymized usage data including pages visited, time on site, and device type to help us understand how visitors use our site. Google Analytics uses cookies. You may opt out via Google's opt-out browser add-on.
• Google Maps — Embedded maps on our Locations page are served by Google. Google may collect data when you interact with the map. Review Google's Privacy Policy at google.com/privacy.
• Google Fonts — Fonts are loaded from Google's servers, which may log your IP address as a standard web request.

Cookies and Tracking

This website uses cookies primarily through Google Analytics to collect anonymized traffic data. These are analytics cookies and do not identify you personally.

You can control cookies through your browser settings. Disabling cookies will not affect your ability to use this website's core features.

Data Retention

Contact form submissions are retained in our email inbox for as long as needed to fulfill your service request. Google Analytics data is retained per Google's standard retention settings (14 months by default). We do not maintain a separate customer database through this website.

Children's Privacy

This website is not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has submitted information through this site, please contact us and we will remove it promptly.

Your Rights

You may request that we delete any personal information you have submitted through this website by contacting us directly. Because we do not maintain a formal CRM database for website leads, most data exists only in email records.

Changes to This Policy

We may update this Privacy Policy from time to time. The effective date at the top of this page reflects when the policy was last revised. Continued use of the website after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us: